A quality management (QM) system is an essential component of a successful business because it improves processes, quality and workflow efficiency. However, implementing such a system can be challenging and requires thorough planning to ensure it is effective. This article discusses the nine most common mistakes made when implementing a QM system and ways to avoid them.
One of the most common mistakes made when implementing a QM system is the lack of employee involvement. Employees must contribute to the success of a QM system by taking responsibility for their role in its implementation. It’s important to provide training and education so they understand how the system works and the benefits it provides.
Another mistake is that management is not fully engaged. Management must support the QM system and prioritize its implementation. If management does not recognize the importance of the system, it will be difficult to convince employees to get involved.
The most common mistake when introducing a QM system: lack of planning and preparation
A lack of planning and preparation is the first and most common mistake made when implementing a QM system. Without careful planning and preparation, there is a high risk for inefficient and immature processes, poor cost efficiency, and unhappy employees.